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May. 25th, 2002 09:15 am
May 20, 2002
RE: "Mrs. Landingham"
Dear Ms. Maggie,
I don't have a television, so it is difficult for me to address the extent to which I might resemble the character of Mrs. Landingham on The West Wing, however my research has revealed that she kept a cookie jar on her desk and did not care for raised voices or harsh language. I make very good chocolate chip oatmeal cookies and share Mrs. Landingham's preferences with regards to work environments.
I do have experience with creating my position and working independently, with the spreadsheet program Excel and with managing interrelated databases of companies and people. When I began managing the entity database, I was only the second person to hold the position and was basically told to 'make it better'. There was only one error catching procedure, and no established research protocols. When I left, I had written over 15 automated crosschecks, deleted thousands of duplicate records and found multiple data sources for both public and private companies on the internet.
While I haven't worked in customer service in many years, I did a great deal of cold calling to public utility accountants across the country, tactfully explaining to them that their federal filings contained some discrepancies and would they please take another look at them? This experience in diplomacy might carry over well to your customer service operations.
I hope you will grant me an interview to further discuss whether my skills would meet your requirements.
Thank you.
Sincerely,
Amanda Windsor
I have scored an interview based on the preceding cover letter. It sounds like I would be riding herd on an enthusiastic, but not pratically minded, screen-printing business owner. Basically performing many of the practical considerations of running a successful business, developing procedures that really out to be in place already, figuring out whether he's making a profit, and how much he ought to charge in order to do so, etc.
Hmmm.
Pros: Part-time yet real work, lots of self-supervision, bene's, good contacts, outside my comfort zone
Cons: Commute to Arcata, outside my comfort zone, pay dismal, business owner may not want to be organized, hours are expected to increase as business grows
I'm considering suggesting a temporary situation where I get them organized, put procedures in place, etc. over 9 months to a year. Then it should be easier for them to find someone else to keep it going, and for me to quit and have a baby.
RE: "Mrs. Landingham"
Dear Ms. Maggie,
I don't have a television, so it is difficult for me to address the extent to which I might resemble the character of Mrs. Landingham on The West Wing, however my research has revealed that she kept a cookie jar on her desk and did not care for raised voices or harsh language. I make very good chocolate chip oatmeal cookies and share Mrs. Landingham's preferences with regards to work environments.
I do have experience with creating my position and working independently, with the spreadsheet program Excel and with managing interrelated databases of companies and people. When I began managing the entity database, I was only the second person to hold the position and was basically told to 'make it better'. There was only one error catching procedure, and no established research protocols. When I left, I had written over 15 automated crosschecks, deleted thousands of duplicate records and found multiple data sources for both public and private companies on the internet.
While I haven't worked in customer service in many years, I did a great deal of cold calling to public utility accountants across the country, tactfully explaining to them that their federal filings contained some discrepancies and would they please take another look at them? This experience in diplomacy might carry over well to your customer service operations.
I hope you will grant me an interview to further discuss whether my skills would meet your requirements.
Thank you.
Sincerely,
Amanda Windsor
I have scored an interview based on the preceding cover letter. It sounds like I would be riding herd on an enthusiastic, but not pratically minded, screen-printing business owner. Basically performing many of the practical considerations of running a successful business, developing procedures that really out to be in place already, figuring out whether he's making a profit, and how much he ought to charge in order to do so, etc.
Hmmm.
Pros: Part-time yet real work, lots of self-supervision, bene's, good contacts, outside my comfort zone
Cons: Commute to Arcata, outside my comfort zone, pay dismal, business owner may not want to be organized, hours are expected to increase as business grows
I'm considering suggesting a temporary situation where I get them organized, put procedures in place, etc. over 9 months to a year. Then it should be easier for them to find someone else to keep it going, and for me to quit and have a baby.
